Frequently Asked
Questions
Find answers to common questions about our services, products and how we help businesses trade with confidence around the world.
General Questions
Everything you need to know about Raholu International Trade.
1. What does Raholu International Trade do?
We are an international procurement and supply chain company. We source quality commodities and products from trusted suppliers worldwide and deliver end-to-end trade solutions including sourcing, supplier management, quality assurance, logistics coordination and more.
2. Which countries do you operate in?
We are based in the United Kingdom with a presence in Nigeria, and we work with a trusted network of suppliers and logistics partners across multiple regions to serve clients worldwide. If you have a specific market in mind, contact us and we'll let you know how we can help.
3. What types of products do you source?
We source a wide range of agricultural commodities, natural oils and industrial raw materials — from palm and palm-kernel products to sesame seeds, cashew nuts, ginger, hibiscus, cocoa, soybean and more. If you need something that isn't listed, ask us and we'll look into sourcing it for you.
4. How do you ensure the quality of your products?
Quality is central to how we work. We evaluate and verify suppliers, agree clear specifications up front, and apply quality checks before shipment so that products meet the standards agreed with you.
5. Can you help our business find a specific product?
Yes. If you're looking for a particular commodity or product, tell us your specifications and target quantities and our team will work to identify suitable, reliable sources.
6. What industries do you serve?
We support businesses across a range of sectors, including animal feed & livestock, energy & renewables, agriculture & agro-commodities, food & beverage manufacturing, manufacturing & industrial, construction, retail & wholesale, cosmetics & personal care and healthcare.
7. Do you work with small and medium-sized businesses?
Yes. We work with businesses of all sizes, from SMEs to larger organisations, and tailor our support to your requirements — whether you need a single shipment or an ongoing supply partnership.
8. How do I get started with Raholu International Trade?
Getting started is simple: send us a quote request or contact our team with your requirements. We'll discuss your needs, identify the right approach and guide you through the process.
9. How can I contact your team?
You can reach us through our Contact page or by requesting a quote, and our team will respond as soon as possible.
10. Where is your company located?
We are based in the United Kingdom and also operate from Lagos, Nigeria, working with partners worldwide. Full address details are on our Contact page.
Services Questions
How we support your business across the full procurement cycle.
1. What services do you offer?
Our services span the full procurement cycle: sourcing and procurement, supplier identification and evaluation, quality assurance, logistics coordination, commodity and product sourcing, market research, contract and price negotiation, and long-term supply partnerships.
2. Do you provide end-to-end supply chain support?
Yes. From identifying suppliers and sourcing products to coordinating logistics and overseeing quality, we can manage the procurement process end to end so you can focus on your business.
3. Can you handle supplier identification and verification?
Yes. We identify potential suppliers and evaluate their capability, credibility and reliability before recommending them, helping you reduce risk.
4. Do you offer market research and insights?
We provide market insights to help you make informed sourcing and procurement decisions, including guidance on products, availability and market conditions.
5. Can you negotiate prices and contract terms on our behalf?
Yes. We help negotiate competitive pricing and favourable terms to maximise value while protecting your interests.
6. Do you support long-term supply agreements?
Absolutely. We build long-term partnerships that support consistent supply, reliability and sustainable growth — not just one-off transactions.
Products Questions
Sourcing, specifications and availability of the products we supply.
1. What products do you supply?
We supply agricultural commodities, natural oils and industrial raw materials, including palm and palm-kernel products, sesame seeds, cashew nuts, ginger, hibiscus, cocoa, soybean, maize and more. You can explore our catalogue on the Products page.
2. Where do your products originate?
We source from a network of trusted suppliers across multiple regions. Origin depends on the product and your requirements — contact us for specifics on a particular commodity.
3. Can I request product specifications and samples?
Yes. We can provide product specifications and, where available, arrange samples so you can assess quality before committing to an order.
4. Do you supply in bulk quantities?
Yes. We handle bulk and container-load quantities and can advise on packaging and minimum order quantities for each product.
5. How is packaging handled?
Packaging is agreed based on the product and destination requirements. We'll confirm packaging options and details as part of your quote.
6. Can you source products not listed on your website?
Yes. Our published catalogue is a starting point. If you need something else, tell us and we'll look into sourcing it for you.
Ordering & Quotes
How to request a quote and place an order with us.
1. How do I request a quote?
Complete our Request a Quote form with the product, quantity and destination, and our team will respond with pricing and lead times. There's no obligation to proceed.
2. Is there a minimum order quantity?
Minimum order quantities vary by product. Let us know what you need and we'll confirm the applicable minimums.
3. How long does it take to receive a quote?
We aim to respond to quote requests as quickly as possible. Timing can depend on the product and specifications involved.
4. What information should I include in my enquiry?
The more detail the better — product, quantity, delivery destination, required specifications, packaging and timelines all help us respond accurately.
5. Is there any obligation when I request a quote?
No. Requesting a quote is free and comes with no obligation to proceed.
Shipping & Logistics
How we move goods to your destination.
1. Do you coordinate shipping and logistics?
Yes. We coordinate logistics and work with trusted partners to arrange efficient movement of goods to the agreed destination.
2. Which shipping terms (Incoterms) do you work with?
We can work with a range of Incoterms depending on your needs. We'll confirm the terms as part of your quote.
3. Which destinations can you deliver to?
We arrange delivery to ports and destinations across multiple regions worldwide. Share your destination and we'll confirm the options.
4. How are lead times determined?
Lead times depend on the product, quantity, origin and destination. We provide indicative lead times with each quote.
5. Do you handle export documentation?
We coordinate the documentation required for shipments as part of managing the process, working with the relevant partners.
6. How is my shipment tracked?
We keep you updated on the progress of your order and can provide status updates as your shipment moves.
Payments
How payment arrangements and terms are handled.
1. What payment methods do you accept?
Payment arrangements are agreed as part of the commercial terms for each order. We'll confirm accepted methods and terms in your quote.
2. What are your payment terms?
Payment terms are agreed on a per-order basis depending on the product, quantity and arrangement. We aim to keep terms clear and transparent.
3. Do you require a deposit?
Any deposit or upfront requirement is confirmed as part of the agreed commercial terms before an order proceeds.
4. Which currencies do you trade in?
We can discuss the appropriate currency for your transaction as part of agreeing terms.
Compliance & Quality
How we protect quality and manage standards.
1. How do you ensure product quality?
We agree specifications up front, evaluate suppliers, and apply quality checks before shipment to help ensure products meet the agreed standards.
2. Do you carry out quality inspections?
Yes. We implement quality checks and monitoring as part of our process to verify products before they are shipped.
3. How do you vet your suppliers?
We evaluate suppliers for capability, credibility and reliability before working with them, helping to reduce risk for our clients.
4. Can you provide product documentation?
We coordinate the documentation relevant to each shipment and product as part of managing the order.
5. How do you handle a quality issue?
If an issue arises, we work with you and the supplier to understand it and find an appropriate resolution.
Partnerships
Building long-term relationships across the trade chain.
1. Can we become a long-term supply partner?
Yes. We value long-term partnerships and are happy to discuss ongoing supply arrangements that support consistent, reliable supply.
2. How do I become a supplier for Raholu?
If you're a supplier interested in working with us, complete our Become a Supplier form with details of your company and products, and our procurement team will be in touch if there's a fit.
3. Do you work with agents and intermediaries?
We're open to working with partners across the trade chain. Get in touch to discuss how we might work together.
4. What makes a good partnership with Raholu?
A shared commitment to quality, transparency and reliability. We build relationships based on trust and mutual growth.
Ready to Work Together?
Partner with Raholu International Trade for reliable sourcing, quality products and seamless trade solutions.
Access trusted suppliers across the world.
We ensure quality and compliance at every step.
Efficient logistics for on-time delivery.